If you can't find your ticket, please follow these steps:

• Check Your Email: Look for an email from 10X Events in your inbox.
• Spam/Junk Folder: Sometimes emails may end up in your spam or junk folder. Please check these folders as well.
• Please access your account using the email address you used to purchase your ticket.
• Contact Us: If you're still unable to locate your ticket, email us at [email protected] or call (310) 777-0255 for assistance.

We're sorry for any inconvenience. Please:

• Verify Your Order Confirmation: Check the order confirmation email to ensure your purchase details are correct.
• Contact Support: Email us at [email protected] with your order number, email address you used to purchase your ticket, and details of the issue.
• Resolution: We'll promptly issue the correct ticket once we verify the information.

If you've received duplicate tickets:

• Review Purchase History: Confirm if multiple purchases were made unintentionally.
• Notify Us: Contact us at [email protected] with your order numbers.

For registration issues:

• Clear Browser Cache: Sometimes, outdated data can cause problems. Clearing your cache might help.
• Try a Different Browser: Switch to another web browser to see if the issue persists.
• Screenshot Errors: Take a screenshot of any error messages.
• Reach Out: Send the screenshot and a description of the issue to [email protected] for support.

If you need to opt out:

• Submit a Request: Email us at [email protected] with your order number and reason for opting out.
• Confirmation: We'll process your request and send a confirmation once completed.

Yes, depending on your purchase ticket transfers may be allowed. Some restrictions apply:

• Provide New Attendee Details: Email us at [email protected] with the full name, phone number, and email address of the person taking your place.
• Deadline: Transfers must be requested at least 15 days before the event. Additionally, tickets can't be transferred after 365 days from purchase date.
• Confirmation: We'll update our records and send a confirmation to both you and the new attendee.

We're here to help!

• Contact Us: Reach out to us at [email protected]
• On the day(s) of your event call us at (310) 777-0255.
• On-Site Assistance: Our team will also be available during the event for any immediate needs.

This is a live event and we do not offer recordings. Unauthorized recording by attendees is strictly prohibited. If you have any concerns or questions about recording, please contact us at [email protected] or speak with an event representative on-site.

This is an adults-only event for ages 18 and up.

Attendees are allowed to bring essential items such as a small bag, water bottle, and personal belongings. However, PROHIBITED ITEMS INCLUDE: Bags larger than 8" x 8" x 4", laptops , no video or camera recordings are permitted., large camera equipment, weapons of any kind

• A full list of restricted items and activities can be found in our terms and conditions or by contacting us at [email protected]

We're sorry you can't make it this time! To stay informed about future events, please visit our events page or follow us on social media for the latest updates. You can also contact us at [email protected], to confirm that your ticket is transferable for a future date. Some restrictions may apply.